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LOST ACCESS/FORGOT PASSWORD: FORGOT
YOUR USERNAME OR PASSWORD
If you have an account with AmyTaylor.com ,
the following are reasons why you might not be able to get
access to the site:
Forgot your Username or Password: First
make sure you have the right password. Make sure you are not
using a password from another site. You can always email support@ccbill.com
to find out what your current password is. When emailing support,
make sure you include your name, full email address and the
last 4 digits of the credit card you used to subscribe.
Incorrect Cases: You must enter your
username and password the exact same way each time you logon
to AmyTaylor.com . If you capitalized any of your letters
when you signed-up, you must always capitalize them when you
login. All passwords are on AmyTaylor.com are case sensitive.
BILLING:
Account Cancellation: You might have
sent in a cancellation request some time ago and forgot about
it. If you have disputed any charge from AmyTaylor.com , we
would have permanently closed your account right away. For
more information about billing procedures, consult ccbill's
billing and cancellation policy.
You can cancel by sending an email to members@AmyTaylor.com
or by visiting one of the following links - https://support.ccbill.com
- https://www.ccbill.com
. Your cancellation will be processed within 24 hours. Your
account will stay open and active until the end of your last
billing period. You will receive an email confirming your
cancellation request within 48 hours after AmyTaylor.com has
cancelled your membership. If you do not receive a email confirming
your cancellation within this 48 hour period, please resend
your request.
Fraud: I employ a program which watches
out for multiple users on the same username & password.
If you have done this, I have closed your account. Please
contact support at members@AmyTaylor.com
.
Declined Credit Card: If your credit
card was declined upon renewal, I closed you account. Please
contact support at members@AmyTaylor.com
with your updated card information and I will be happy to
reopen your account.
SEND/RECEIVE EMAIL:
To get off my e-mail list: Follow the e-mail
instructions on the bottom of the e-mail or write members@AmyTaylor.com
and request that your address be removed. Once removed, your
e-mail address will be permanently removed from my list.
To get a cancellation confirmation: Include
a specific request for confirmation when you e-mail to cancel
your account.
Who to contact for other questions/problems:
Need some more help? Send an e-mail including your username
to members@AmyTaylor.com
Broken Links: If you encounter any broken links
or "File Not Found" messages, e-mail our webmaster
at design@KJWebProductions.com
! What to include in your email:
1. The full path name (http:// etc...) of the
page you're linking from
2. A description of the link (the text or image of the link)
I appreciate your help in making my site run
smoothly!
Copyright ©2004 AmyTaylor.com . All Rights
Reserved.
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